TERMS OF USE

Welcome to Refection! The terms “we,” “us,” and “our” refer to Refection. Refection operates this store and this website, including all related information, content, features, tools, products, and services, to provide you, as a customer, with a personalized shopping experience (the “Services”). Refection uses the Shopify platform, which enables us to provide you with the Services.

The terms and conditions below, along with the policies referenced herein (the “Terms of Use” or “TOU”), describe your rights and responsibilities when using the Services.

Please read these Terms of Use carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms of Use or the Privacy Policy, you must not use or access our Services.

Article 1 — Access and Account

By accepting these Terms of Use, you represent that you have reached the age of legal majority in your country of residence and you give us your consent to allow your minor children to use the Services on devices that you own, purchase, or manage.

To use the Services—including to access or browse our online stores or to purchase any of the products or services we offer—you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide in our online stores is accurate, up-to-date, and complete, and that you have all necessary rights to disclose such information.

You are solely responsible for the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to another person.

Article 2 — Our Products

We have made every effort to accurately present our products and services in our online stores. Please note, however, that the colors or appearance of the products may differ from what is displayed on your screen due to the type of device you use to access the store, as well as its settings and configuration.

All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer.

Article 3 — Orders

When you place an order, you are making an offer to purchase. Your order is not considered accepted until Refection provides written confirmation. We must receive and process your payment before your order is confirmed. Please review your order carefully before submitting it. In the event that your order is refused, modified, or canceled, we will attempt to contact you using the email address, billing address, and/or phone number provided at the time of ordering.

Your purchases are subject to the return or exchange conditions set forth in our Refund Policy.

You represent and warrant that your purchases are intended for personal or household use, and not for commercial resale or export.

Article 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time of the order and will be indicated in your order confirmation email. Unless otherwise expressly stated, the prices displayed do not include shipping costs.

You agree to provide complete and accurate purchase, payment, and account information for all purchases made in our store.

Article 5 — Shipping and Delivery

We cannot be held liable for delays in delivery or shipping attributable to the carrier, customs formalities, or any event beyond our control. As soon as the products are handed over to the carrier, ownership and the risk of loss are transferred to you, subject to public policy provisions protecting consumers.

Article 6 — Intellectual Property

Our Services, including all trademarks, text, displays, images, graphics, product reviews, videos, audio content, textile designs, and models, as well as their design, selection, and arrangement, are the exclusive property of Refection. They are protected by French law and international conventions relating to intellectual property.

These Terms authorize you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any content on the Services without our prior written consent.

Refection’s name, logo, and designs are its exclusive property. Shopify’s name, logo, and trademarks are the property of Shopify Inc.

Article 7 — Optional Tools

You may use third-party tools offered as part of the Services, which we do not monitor and over which we have no control. These tools are provided “as is” and “as available,” without any warranty from us.

Article 8 — Links to Third Parties

The Services may contain links to third-party websites. We are not responsible for the content or accuracy of these sites. If you access these third-party sites, you do so at your own risk.

Article 9 — Relationship with Shopify

Refection is powered by Shopify, which enables us to provide the Services to you. Any sale or purchase made in our store is conducted directly with Refection. Shopify is not responsible for any aspect of sales between you and Refection.

Article 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Since the Services are hosted by Shopify, Shopify also collects and processes information regarding your access to and use of the Services. By using the Services, you acknowledge that you have read these policies.

Article 11 — Feedback

If you provide us with ideas, suggestions, or opinions (“Feedback”), you grant us a non-exclusive license to use them, including for commercial purposes (for example, to promote Refection). You warrant that you hold the necessary rights to such Feedback and that it does not infringe upon any third-party rights.

Article 12 — Errors, Inaccuracies, and Omissions

The Services may occasionally contain typographical errors or inaccuracies, particularly regarding product descriptions, prices, or availability. We reserve the right to correct them at any time.

Article 13 — Prohibited Uses

You may use the Services only for lawful purposes. In particular, you are prohibited from: violating any applicable regulations, including French and European law; infringing upon the intellectual property rights of Refection or third parties; harassing, insulting, or harming any person; transmitting false or misleading information; sending unsolicited content (spam); impersonating another person; using bots, scraping, or automated AI tools to access the Services without authorization; or circumventing our security measures.

Article 14 — Automated Agents

No automated or semi-autonomous software agent may access the Services without clearly identifying itself as such (by including “Agent/[name]” in requests), without concealing this nature, and without complying with the measures put in place to regulate such access.

Article 15 — Termination

We reserve the right to terminate your access to the Services at any time, at our discretion. The provisions relating to intellectual property, warranties, liability, and applicable law shall remain in effect after termination.

Article 16 — Disclaimer of Warranties

The information presented on the Services is provided for informational purposes only, without any warranty of accuracy or completeness, to the extent permitted by French law and without prejudice to the statutory warranties applicable to consumers (see Terms and Conditions, statutory warranties of conformity and hidden defects).

Article 17 — Limitation of Liability

To the extent permitted by French law, Refection shall not be liable for any indirect damages resulting from the use of the Services, without prejudice to consumers’ mandatory rights.

Article 18 — Indemnification

You agree to indemnify Refection and Shopify against any third-party claims arising from your breach of these Terms or your unlawful use of the Services.

Article 19 — Severability

If any provision of these Terms is found to be illegal or unenforceable, the remaining provisions shall remain in full force and effect.

Article 20 — Waiver and Entire Agreement

Failure to exercise a right provided for in these Terms shall not constitute a waiver of that right. These Terms constitute the entire agreement between you and Refection.

Article 21 — Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms without your prior consent.

Article 22 — Governing Law

These Terms of Use are governed by French law. Any dispute shall fall within the jurisdiction of the French courts, subject to the mandatory protective rules applicable to consumers residing in another Member State of the European Union.

Article 23 — Headings

The headings used in this document are included for convenience only and do not affect the interpretation of the Terms.

Article 24 — Modification of the Terms of Use

We may update these Terms at any time by posting the amended version on our website. Your continued use of the Services following such posting constitutes acceptance of the changes.

Article 25 — Contact Information

For any questions regarding these Terms, please contact us at: refection.upcycling@protonmail.com

REFECTION 59 rue de la République, 42000 Saint-Étienne Tel.: 06 85 36 97 48 SIRET: 10348617100012